A Chatbot is an artificial intelligence chat program for automated service-customer interaction.
Chatbots allow your customers to get an immediate response to their questions at any time.
The Chatbot takes over handling the requests of your customers when service personnel is not or not yet available.
With a Chatbot, immediacy and availability of your customer service can be significantly increased.
In cooperation with AUDI AG, the Audi Cup Lead Agency brands and emotions, and UZ Media, we have designed and implemented the Audi Football chatbot, the website, and the Alexa skill for the international football tournament Audi Cup 2017.
Headquartered in Munich, BotFlux provides companies in all industries with Bot – Technology with the BotFlux AIP (Artificial Intelligence Platform).
The BotFlux AIP integrates with your Website, Facebook Messenger, Slack, Skype, Hipchat, Twilio and others.
Botflux plans, builds, manages and monitors your very own bot. Independent of industry, our bots are fine tuned to assist with automating tasks. We connect you and your company with your customers by deploying bot technology.
Our AI platform enables you to manage and monitor your bot through a user-friendly interface.The BotFlux AI platform integrates with your website, Facebook Messenger, Slack, Skype, Hipchat, Twilio and many others.
BotFlux also offers bot strategy consulting. We can consult on how to identify, structure and implement your chatbot. In addition to consulting on your initial strategy, we also offer monitoring of existing bots and big data analytics of your current chat flows.
Be connected with your customers 24/7
Short response times to customer requests
Consistent response quality
Cost efficient customer service
Infinite amount of general and specific knowledge
No usability or installation barrier for customers